Customer Testimonials

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DealerRater May 25, 2024

When I went in, I had no idea how to buy a car from a dealership. Mitch was super helpful and walked me through and explained every step. While we were waiting, he started up conversations and made the wait go by faster. Overall, Mitch was a great salesman!

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Google May 14, 2024

My tire picked up a razor blade on the interstate. I was able to limp into the dealership. They were kind, quick and attentive and got me back on the road.

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DealerRater May 9, 2024

Rachel was so amazing to work with! She is so knowledgeable about the Ford Maverick and how all the functions work! We really appreciated all she taught us! Justin was also extremely helpful and made us feel very comfortable! Will be a repeat customer!

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Google Apr 30, 2024

The service department amazing and Melissa went to great lengths to take care of me in a bad situation near closing on a Friday. Often times you don't get the help you need in those situations. If the other aspects of their dealership function the same way, people will likely be happy visiting this establishment.

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Google Apr 27, 2024

Overall a very enjoyable experience with Portage Ford. Sales person was very knowledgeable, professional and friendly. Willing to stay after hours to help. Paperwork and vehicle explained in detail. Would highly recommend this dealership!

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Google Apr 20, 2024

Great service and hospitality!

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Google Apr 20, 2024

Great experience! Highly recommend!

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DealerRater Apr 15, 2024

I recently purchased a used vehicle from Portage Ford. I had amazing service. Taylor J. was a complete pleasure to work with. She showed true concern for my customer satisfaction. Taylor went above and beyond in her communications. I finalized the deal with John "Bear" H. He to was amazing. I will certainly be a repeat customer. Jeff W

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Google Apr 15, 2024

I recently purchased a used vehicle from Portage Ford. I had amazing service. Taylor J. was a complete pleasure to work with. She showed true concern for my customer satisfaction. Taylor went above and beyond in her communications. I finalized the deal with John "Bear" H. He to was amazing. I will certainly be a repeat customer.

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DealerRater Apr 14, 2024

They continue to give great service every time I interact with them. Thank you so much! 🙂

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Google Apr 11, 2024

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DealerRater Apr 8, 2024

I love working with Melissa, she is awesome! They were also very timely with my oil change and tire rotation.

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DealerRater Apr 8, 2024

Trustworthy and dependable Friendly and patient Considerate and timely I plan to continue my patronage

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Google Apr 7, 2024

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DealerRater Apr 6, 2024

Mark was terrific. He was so polite and very helpful. He was quick to take care of me as soon as I entered the garage.

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DealerRater Apr 6, 2024

Work was completed promptly and as promised. Everyone was courteous and helpful adding to my confidence that the work would be correctly.

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DealerRater Apr 6, 2024

Melissa has a great personality and is a pleasure to work with. I will definitely continue getting my service done here.

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DealerRater Apr 1, 2024

Good No Bye No Forget it No no no Leave me alone Go to xxxx

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DealerRater Apr 1, 2024

John Hellman made my buying experience a real pleasure . I would most definitely recommend Portage Ford to a friend.

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DealerRater Apr 1, 2024

They cover all the bases seamlessly and so completely. We're so grateful our vehicles are in such competent hands. I so appreciate that they always go the extra mile to make sure that it's done correctly. Thank you!

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Google Apr 1, 2024

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DealerRater Mar 31, 2024

The people were very polite. The service was very good. I was very pleased with the entire visit.

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DealerRater Mar 30, 2024

Great experience, great people and a wonderful and welcoming place. Best experience I've had at a dealership.

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DealerRater Mar 29, 2024

Everyone was great to work with and very helpful with being a first time buyer.

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DealerRater Mar 28, 2024

Service was prompt and Adam was helpful and informative He assisted me in installing new windshield wipers

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Google Mar 27, 2024

Both our vehicles purchased there, an serviced, vary pleased, an vary helpful.

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DealerRater Mar 25, 2024

The most pleasurable vehicle purchasing experience I’ve ever had! I highly recommend contacting John and staff when shopping for your next vehicle.

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Google Mar 25, 2024

Had an absolute great experience buying our Audi Q7 from here. Worked with Steve and Rachel, both were excellent. Daughter is most likely going to work with Rachel to buy her next car this following week. Portage was even able to get me much better financing then I already had as a pre approval.

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DealerRater Mar 25, 2024

Great service. Always prompt and courteous. Always have a great experience with Portage Ford. Always have a great experience with Portage Ford everyone is the best.

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Google Mar 23, 2024

They were friendly and knew what we were there for. I had 1 car in mind and we got it done. No switching models. Nothing I didn't want. That's how a dealership should operate. Nice job Cameron

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DealerRater Mar 23, 2024

It was done well, on time, and as expected on the cost and time to finish

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Google Mar 17, 2024

We worked with Cameron & Joe while looking for a used truck. We took a lot of time comparing vehicles at many different dealers and worked with salesman at each place. Cameron & Joe gave us the best customer service and in the end, they were able to give us the best deal on the truck we wanted. We are very happy with our purchase and would absolutely recommend them!

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DealerRater Mar 17, 2024

We are So grateful for all of the incredible team of men and women at Portage Ford. From Mark and the others at the Service Desk to the amazing mechanics in the garage, we really feel confident in all of the work they do on our vehicles. I do not feel comfortable taking our vehicles anywhere else. Over the years they have always been 100 percent honest, dependable, and on top of everything pertaining to our vehicles. Thank you So Much!

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Google Mar 17, 2024

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DealerRater Mar 14, 2024

Was able to schedule service quickly. Melissa was very attentive and informative. Provided details I hadn't gotten from original dealer staff.

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DealerRater Mar 14, 2024

Solved the problem with my tire and had me back on the road in under an hour.

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Google Mar 13, 2024

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DealerRater Mar 13, 2024

Never have any problems with this dealership. Always nice and willing to help if you have any questions.

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Google Mar 12, 2024

Fantastic dealership! Beautiful - brand new! Great experience.

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DealerRater Mar 10, 2024

Nice to get in quickly. Remodel looks nice. Things went smoothly. Questionnaire is worst part of process.

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DealerRater Mar 8, 2024

Melissa is excellent....she goes above and beyond in creating a welome to the service center...and oncethere she provides outstanding communication on evrry step...She is Golden!!!!

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Google Mar 8, 2024

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DealerRater Mar 8, 2024

Melissa was GREAT to work with! Always keeping me in the loop. (She deserves a raise!) Friendly staff and fast at work.

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DealerRater Mar 7, 2024

Very friendly staff. Everyone seem to be straightforward. My boy Chase who is my dog got to say hi to everyone and he really enjoyed himself. I found that very uplifting that they had let Chase say hi to everyone

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Google Mar 7, 2024

Very good experience, was treated very well and no pressure to buy right away. Very professional conduct by everyone involved.

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Google Mar 5, 2024

Excellent customer service

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Google Feb 29, 2024

Great 👍 was well pleased by the way my car shined. People were very nice and a pleasure to talk to. Knowledgeable

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Google Feb 28, 2024

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DealerRater Feb 28, 2024

Nice , clean, friendly service and fair prices Nice to offer water or coffee with enough inventory to walk around to check out

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DealerRater Feb 27, 2024

Absolutely wonderful. They were so good to us!!! We've been looking over a year and tried other dealerships and recieved the best service from Portage. This is why we finally made the decision. John was wonderful and portage was amazing to work with.

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Google Feb 27, 2024

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DealerRater Feb 26, 2024

Good communication, Melissa was great to work with and did everything she could to fix my truck and worked with the warranty company perfectly

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Google Feb 25, 2024

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Google Feb 25, 2024

Everyone at Portage Ford do an awesome job taking care of their customers service needs when getting an oil change or asking for help looking at a car, and while your waiting comes back out to let you know what they are doing when fixing your car. They do an awesome job.

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DealerRater Feb 24, 2024

Easy to work with for sales, service and schedule work to be done in a timely manner.

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Google Feb 24, 2024

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DealerRater Feb 21, 2024

Very professional, considerate of my time and took good care of me and my car.

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DealerRater Feb 19, 2024

Always helpful and polite Fast service , treat you with respect and courtesy and they are always smiling!

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DealerRater Feb 19, 2024

My go-to for all my vehicles needs. Dependable service every time Will not take my truck anywhere else

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DealerRater Feb 18, 2024

Very easy buying experience. All the people at the dealership were very nice and down to earth. I traveled 3 1/2 hrs to buy my 22 F 350 and it was just as described. Love the truck and would definitely buy from Portage Ford again.

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Google Feb 17, 2024

Found a used truck on Autotrader that was on their lot. Went in and were greeted by John B. He went and got the truck so we could drive it. He is an extremely nice salesman and in know way pressured us to buy. After talking it over I called him the next day and said we would be back in to let my wife drive it and if it went well we would purchase it. He had it all cleaned up and ready to go. He even stayed late to help us out All the people we dealt with ...

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DealerRater Feb 17, 2024

Always very friendly and helpful always explains everything in detail. All the staff is very friendly

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DealerRater Feb 17, 2024

Some challenges after buying my used GMC; however, Justin GM , Dave, and shop guys appear to have done great job fixing up the vehicle. I appreciate Justin's help.

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DealerRater Feb 17, 2024

On time service. Friendly staff. The experience was great and the staff was friendly Words

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DealerRater Feb 17, 2024

Good customer service, friendly staff, and the new place looks great. I will be back

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DealerRater Feb 17, 2024

Understood what we needed. Easy to work with. Was able to get us in right away.

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Google Feb 17, 2024

Service was great and the people at the front desk were quick and very helpful

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DealerRater Feb 16, 2024

They did some recall work. Melissa Czarnecki set it up and she is outstanding I was very pleased

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Google Feb 16, 2024

Great service

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Google Feb 15, 2024

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DealerRater Feb 14, 2024

Great Service provided by David Service rep who was knowledgeable, explained the process in the professional manner and directed to the waiting area

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DealerRater Feb 14, 2024

Fantastic I always come to the dealership for vehicle maintenance and to purchase a new vehicle. Mark is great in the service center. Joe and Justin are always trying to make the purchase experience an enjoyable one and they always have the best deals!

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DealerRater Feb 14, 2024

Service was fast well done. All the people there treated you like friends and they would do anything to help you out

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Google Feb 13, 2024

They went above and beyond what they would have had to do very good experience

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DealerRater Feb 12, 2024

Melissa was very attentive from start to finish. She helped a lot fighting to get the damage added to a previous accident/claim as well.

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DealerRater Feb 11, 2024

I appreciate that they listened to my concern with my vehicle and tried to throughly diagnose it. They also didn't overcharge when they couldn't find a problem.

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Google Feb 10, 2024

Got the job done in a timely fashion

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DealerRater Feb 10, 2024

Friendly employees. Work done correctly and quickly. Will definitely use them again Experience was awesome

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Google Feb 9, 2024

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Google Feb 8, 2024

They were so very friendly and helpful. Fixed my car and got me moving again!

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DealerRater Feb 8, 2024

My experience is usually good at Portage Ford. I have only had to wait longer than normal one time

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Google Feb 8, 2024

Everyone is so friendly and takes care of yiu while your vehicle is in.

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Google Feb 8, 2024

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Google Feb 5, 2024

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Google Feb 3, 2024

Great service and fair pricing for maintenance on my Escape

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DealerRater Feb 3, 2024

Just a routine key cut and programming. Immediate service with a smile. I will return for basic needs.

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Google Feb 3, 2024

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DealerRater Feb 3, 2024

Honest friendly well trained and professional and patient.Thank you 😁 I guess it's all for now!

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DealerRater Feb 3, 2024

All right Pleasant, friendly, relaxed, helpful atmosphere! But the waiting period to get vehicle took longer than i expected

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DealerRater Feb 2, 2024

I was satisfied Can't think of any right now Can't think of any right now

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DealerRater Feb 1, 2024

Very helpful and pleasant, always courteous Made the whole process easier because they were friendly and helpful

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DealerRater Feb 1, 2024

The wife said it was fine I was working to pay for your service Ok

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DealerRater Jan 31, 2024

Very friendly They got me in and out fairly quick and the waiting area is great

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Google Jan 31, 2024

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DealerRater Jan 29, 2024

Excellent what about Ram chrysler you say Ford Portage also sell Ram Chrysler I bought a Ram I love it, you make it sound that it is just ford that you are selling. I am pleased with your dealership and from what I hear people like dealing with your Dealership.

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DealerRater Jan 29, 2024

So far the experience has been good. We have a couple of issues with the van and will see how they will be resolved.

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DealerRater Jan 29, 2024

It was great and got things done when they said they would Great communication on what was going on

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DealerRater Jan 29, 2024

We have bought all of our vehicles from here. Have our maintenance done on them all here as well. Awesome customer service and as well as the rest of the staff!!

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DealerRater Jan 29, 2024

David Hornung was excellent, very professional & knowledgeable. Informed us several times on progress of repairs. Thank You for great service.

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DealerRater Jan 28, 2024

Great! Tall, handsome, sexy, sensitive, sweet, awesome, amazing, kind, knowledgeable, fast and efficient. Very nice experience!

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