Customer Testimonials
Joe was incredible - I have not dealt with a dealer that I would recommend to others until now. Portage did a great job and we are very happy with their service.
Very helpful and friendly.Great mechanic and sales staff.We have been a customer for years.
Got me in the truck I wanted to get into that's all anyone can ask
Love taking my Ram here. The service is always fantastic and the Quality of work keeps me coming back!!
Great friendly service!
Everyone was very friendly, kind and answered my questions respectfully. Best experience I’ve had at a car service center.
Well, I bought a car!! They make sure you're taking care of.
At least 15 words about this dealership is to many to expect most people to fill out. I'd recommend giving some quick options to choose from directionally.
Kahlen was very helpful and knowledgeable while helping me with my purchase. Overall great experience.
Kahlen is a great salesman.
Friendly and courteous team. They delivered great service of auto armor. My truck looked terrific.
It was a wonderful experience we had for buying our son's first car. Thank you!
As usual I was treated with respect and the service I asked for was completed
Even with construction everyone was perfect and things ran smoothly. Great job all. Thank you
Always very helpful and courteous, I will be getting all my automotive service work done there in the future
Amazing service! I arrived early on a Saturday morning with the plan of purchasing something from there used truck inventory. After allowing me all the time I needed and test driving multiple trucks, with the help of my sales person, with other important input along the way, turns out I was a perfect candidate for a lease program. I left. portage Ford CDJR the most confident, and the happiest I’ve ever been after vehicle shopping and then buying (in my case leasing). It may sound like a catchphrase, but, customer service is their number one goal, and it shows. ...
Friendly people.
John was super helpful in finding the Jeep Wrangler that we wanted and it the perfect color!
Very nice job. Friendly, and professional. Had to adjust my appointment and all went well. Will be back again.
Even during major construction the service and hospitality was excellent! The staff is awesome and very accommodating.
I find the Dodge diesel truck I like d. Joe P and staff were great help to be sure I was happy.
I had an appt at 4 and I was early and they took me in! Thank you!
My experience was great , people were friendly and helpful and very willing to work to get the best deal for you .Thank you Portage Ford love my new truck!!!
The car I bought was a very nice trade in that was everything they said it was and more,thanks guys!
I bought my first brand new truck and had the greatest service experience from Joe. He made the process less stressful and treated me like i was family more then just a sale. He made sure I understood all the features of the truck even after the sale was complete. He made sure i didnt leave without being 100% satisfied and comfortable with the vehicle and my experience with the purchase. He even made sure the next day that everything was going great.
Friendly and professional. My appointments are set for my convenience and without any hassles. The quality of service is awesome.
They are nice, kind, and respectful people who helped me get a vehicle the same day.
Extremely friendly, and very good at listening to what I said I was looking for in a vehicle.
My sales person Cameron made my truck purchase an excellent experience.
Good service, friendly, good results People want to know they matter when they visit a company. This dealership knows how to treat a customer
Very good Sorry feel sick today came home from work at noon K k k
I had the most memorable experience dealing with Portage Ford! They went absolutely above and beyond what I ever expected! I left there with nothing but a truly positive experience, a beautiful Jeep Compass and a huge smile on my face! I never imagined I could be so in love with a vehicle. I have to give a huge thanks to Krisha… she bent over backwards to make sure everything worked out perfect. I couldn’t have done any of this without her and I’m incredibly appreciative for ALL her help and efforts. I also want to thank Sawyer ...
Great place to buy a car. Wonderful staff and a no hassle experience every time I visit.
There service department is awesome!
Good service for my tire rotation and oil change. Was in and out in a reasonable amount of time.
Everyone was so friendly and they worked hard to get me in a new vehicle! Thanks for everything!!!
They do a very good job getting things done efficiently and in a timely manner
They did a great job. Even getting me to and from LaVita. Thank you very much.
Great experience, was in and out for an oil change in a very timely fashion, thank you very much!
Great customer service and very knowledgeable in everything I’ve asked of them plus the show floor is nice.
They did a great job! Wait time wasn't too long. I would recommend going to portage ford.
The service department always takes time to look my truck over when it's in for service to make sure there aren't any other issues
I was very impressed with the friendliness & followup provided by Joe Potratz. I would highly recommend asking for him for part of that area or.
Very helpful & tried to get me out in a timely manner
Joe P is receptive to my needs , asking good questions and listening well. Joe P took the time for me to shop and decide based on information he provided. It made a great shopping experience and I would certainly shop for pre-owned vehicle again.
I appreciate that Portage Ford is always able to schedule my appointments on a short notice and that they are very thorough in explaining any future costs before the work is done.
Service was fast and all the employees were very helpful and friendly. Work was done well and in a timely manner
Sawyer was beyond helpful. He answered all our questions and got us the best trade for our vehicle.
Always very helpful friendly always get me in explaining everything to me. Wouldn’t go anywhere else
The staff were excellent. Very pleasant and helpful. Excellent experience. Thank you
Very friendly and helpful staff! John Helman was great.
We got the truck of our dreams thanks to them. Thank you for everything you did.
We were passing through Portage after a business trip heading back to Upper Michigan and had some truck trouble late on a Friday afternoon. Everyone was ready to go home and they were closing but the Service Department went above and beyond to get our truck back on the road. Thank you Portage Ford Service Department, your team stands out for your exceptional service.
Enjoyed the sales process. Sawyer was very accommodating. Took care of all the transaction requirements.
They were very patient and helpful and went through numbers numerous times with me! I appreciated the courtesy they showed when dealing with getting me in for the things I needed done after the purchase
Portage Ford Team was great to deal with and very professional. I would recommend them to my friends and family.
They were very helpful and were able to resolve my situation quickly and it fell within my budget.
Nice helpful people. Clean and comfortable waiting area. Employees aren't pushy and don't try to get your money
Wonderful staff. Great service.
Great deal with no haggling. John is the best! We purchased our last 4 trucks from him.
We had a very great experience overall. Very friendly and willing to listen and us find what we were looking for.
Kahlen was helpful, compassionate, knowledgeable, and professional. She's very talented and experienced. I had trauma from an abusive relationship in my past that forced me to purchase a vehicle. This was my first time since then I bought one. She not only healed a part of me, but helped me move on to better and gain confidence. I appreciate our wonderful new car!
Great people at this dealership, very impressed with salesman Cameron Davis! Sales manager, finance staff, all straightforward and fair. I've never experienced this a a dealership before, top notch dealership. I would highly recommend Portage Chrysler,Dodge,Jeep. If you want a fair deal from friendly and honest people this is the place.
Cameron was great! I flew down to Colorado to buy my dream truck and it didn’t pan out and I was heart broken. I came home and called Cameron and he found me a great 8’ bed work truck that’s brand new and is going to do everything I need it to do! If you need help in a bind Cameron will go out of his way to help you solve the problem. 💯 recommend!
I want to give a huge shout out to Cameron and Trish of Portage Ford for the excellent service I received. Being without a vehicle after my other one was totaled was a complete nightmare. Waited almost 2 months to be told it was a no fix situation and was using a rental vehicle. They were nothing but helpful and kind to me through my situation and I am so thankful and grateful! I now have a new one and love it so far. So thankful 🙏 💓 .
Great service! But please don’t contact me every day.
Great Place , Very Helpful and Friendly
Oil and filter service was quick. The only unfortunate thing is the construction inside causes people to wait under an outside tent, which on the day that I was there was a gorgeous day though.
Very pleasant experience. It was a fast and painless process. Everyone was a pleasure to work with.
Great experience again working with John and Dale. I will be going back to them When my lease is up
It was A great experience They told me what they were going to do and they did exactly what they said they were going to. Everyone at the desk We're very helpful and courteous.
Got the truck I wanted and a pretty painless process.
Very positive for customer satisfaction
My process here was very good. I had told them that I wanted everything to be ready to go once I arrived and only have to sign paperwork, and that’s exactly what they did for me.
It’s always a pleasure buying a vehicle from Jon. The dealership is a class act! All dealerships should be like the one in portage.
Everyone at the dealer is great to deal with will be back every time for my cars
Excellent customer service. Quick and easy sales process. Highly recommend to anyone looking for a truck !!!
Portage Dodge/Ford is extremely knowledgeable and very friendly. I purchased a new Ram from another dealer only because Portage didn't have what I wanted at the time. I called them after I purchased my Ram to see if they would service it along with any warranty matters. Mainly because of past experience I have had with them. No worries at all about the work they do l. .
Always satisfied purchasing vehicles from Portage Ford. Sales and service providers are very knowledgeable and easy to work with.
I had an oil change last week and new tires this week. The service people there are wonderful. Melissa was so helpful in getting things set up and keeping me updated..
Portage Ford CDJR was able to get my car in quickly, parts in fast, and fixed as soon as they could. The staff were all very kind and explained everything well.
Friendly customer service. Reliable and trustworthy.
Very friendly, love the waiting room . Great deals on service
very satisfied with all personnel very satisified with all personnel very satisfied with alll personnnel
Very friendly people great service a little confusion on the paper work I do have an issue with the back not being even when closed probably from factory hopefully they can fix it..
I was very pleased buying my car here. Everyone was very friendly and didn't pressure me at all. I needed the monthly payments to be under a specific number and they were able to work out a deal with the bank to make it so. They even kept the car there overnight until I could pick it up the next day. My only complaint was how long it took as I ended up being late for work, but that was more my fault than theirs.
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